An index is a data structure associated with a table that is logically ordered by the values of a key. It improves database performance and access speed. Indexes are usually created for columns that are accessed regularly, and where response time is important.
Established measures to determine how well an organization is meeting its customers' needs and other operational and financial performance expectations.(ASQ definition)
In its broadest definition, a discipline, process, and/or program focusing on on the design and organization of data, unstructured information, and documents.In the context of Enterprise Architecture, it is a synonym for Data Architecture, which is one of the four Enterprise Architectures (with Application Architecture, Business Architecture, and System Architecture). In the context of designing documents and web pages, it is the structuring of large sets of information, as opposed to the development of the content of any content unit within the larger set.
Information Asset Management
The management of data records or collected sets of information.
According to COBIT, information should be evaluated according to the following criteria: effectiveness, efficiency, confidentiality, integrity, availability, • compliance, and reliability.
Information Lifecycle Management
The management of specific data records or collected sets of information through a lifecycle that starts when the information is created or acquired and ends with its destruction. ILM is important to compliance efforts that have document retention requirements.
see Data Quality
Information Resource Management
The strategy and processes for effectively and efficiently managing collections of data, information sets, and documents. This is a high-level discipline that encompasses many other data-related disciplines and efforts. It includes planning, budgeting, organizing, directing, training, and controls associated with the collected findings and which encompasses related resources such as personnel, equipment, funds, and technology.
Information Security Management
The discipline, process, and organization that ensures the Confidentiality, Integrity and Availability of an data assets.
Information Technology (IT)
The discipline, process, and organizational group focusing on the use of technology for the storage, communication or processing of information.
The foundation of any Decision Support system (DSS). The repository of enterprise decision support data, consisting of Fact Tables, Lookup Tables, and Relationship Tables.
A principle by which a data object can take on a metadata attribute of its 'parent' entity,
The ingrained way of doing business that an organization follows routinely as part of its corporate culture.
see data integration
Middleware for business-to-business (B2B) application integration that includes integration brokers, Web integration servers and portal servers used to transform, route and process Extensible Markup Language (XML) documents. (Gartner definition)
Testing performed to expose faults in the interfaces and in the interaction between integrated components. This type of testing is used to determine whether a change to one application or data store will have unforseen implications to other systems or applications.
Relates to information being available when required by the business process now and in the future. It also concerns the safeguarding of necessary resources and associated capabilities. (COBIT definition)
A software routine that waits in the background and performs an action when a specified event occurs.
The process ofentifying a set of likely matches in a typical registration system rather than attempting to determine an exact match. Intelligent matching seeks closeness rather than exactness of matches.
The boundary between two systems or applications, where they are connected and through which data passes.
An evaluation of a program or project by the organization's own employees.
International Organization for Standardization (ISO)
The International Organization for Standardization (ISO) is the world's largest developer of Standards. ISO is a non-governmental organization which is a network of the national standards institutes of 156 countries. Further information about ISO is available from http://www.iso.org/
International Standards Organisation
See International Organization for Standardization (ISO)
The ability of various types of computers and programs to work together.
see Information Resource Management
A generic term that refers to a number of international Standards and Guidelines for Quality Management Systems. See ISO.
ISO 9000 Series Standards
A set of international standards on quality management and quality assurance developed to help companies effectively document the quality system elements to be implemented to maintain an efficient quality system. The standards, initially published in 1987, are not specific to any particular industry, product or service. The standards underwent major revision in 2000 and now include ISO 9000:2000 (definitions), ISO 9001:2000 (requirements) and ISO 9004:2000 (continuous improvement).
An international Standard for Quality Management Systems. See ISO 9000.
ISO Code of Practice for Information Security Management, based on BS 7799 Part 1.
ISO Specification and Code of Practice for IT Service Management. ISO/IEC 20000 is aligned with ITIL Best Practice, and supersedes BS 15000.
ISO Specification for Information Security Management. The corresponding Code of Practice is ISO/IEC 17799. ISO/IEC 27001 supersedes BS7799 Part 2.
Technical specification for quality management systems, with particular requirements for the application of ISO 9001:2000 for automotive production and relevant service part organization; generally replaced the U.S. QS-9000 standard.
A situation requiring attention.
A process for scoping and defining a problem prior to solving it. How a decision is framed limits the possible choices that are seriously considered.
A structured process for reaching a solution to a problem while considering the needs of all stakeholders.Most Data Governance programs acknowledge that successful resolution of data-related issues requires politically-neutral facilitation of the decision-making process, with participation by Data Stakeholders.
An internal or external auditor of IT responsibilities, including data quality and/or data security.
ITGI (The IT Governance Institute) defines Information Technology governance as "the leadership, organizational structures, and processes that ensure that the enterprise's IT sustains and extends the enterprise's strategies and objectives."
IT Help Desk
see Help Desk
All of the hardware, software, networks, facilities etc. that are required to develop, test, deliver or support IT Services. The term IT Infrastructure includes all of the Information Technology but not the associated people, Processes and documentation. (Baseline ITIL definition)
The underlying technological components that constitute an organization's systems architecture. The seven components of IT infrastructure are hardware, operating system, network, database, development environment, user interface and application. (Gartner definition)
IT Infrastructure Library (ITIL)
A series of publications providing Best Practice guidance for IT Service Management.
A person who works with IT systems or infrastructures, performing sets of operational tasks.
IT Portfolio Management
A key function of IT Governance, IT portfolio management is the formal process for managing IT assets such as software, hardware, middleware, an IT project, internal staff, an application or external consulting.
IT Service Management (ITSM)
The implementation and management of Quality IT Services that meet the needs of the Business. IT Service Management is performed by IT Service Providers through an appropriate mix of people, Process and Information Technology. (Baseline IT definition)
IT Service Management Forum (itSMF)
The IT Service Management Forum is an independent Organisation dedicated to promoting a professional approach to IT Service Management. The itSMF is a not-for-profit membership Organisation with representation in many countries around the world (itSMF Chapters). The itSMF and its membership contribute to the development of ITIL and associated IT Service Management Standards. See http://www.itsmf.com/ for more information. (Baseline IT definition)
Small, measurable units of work performed repeatedly, to drive towards the end product. Also, see Iterative Process
A development approach in which a system and its models and deliverables is developed through a controlled cycle of data gathering, analysis, and review steps. This sequence is repeated until the result conforms to the quality criteria.
see IT Infrastructure Library
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