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Governance Communications

At a Data Governance Conference in Orlando, Florida (USA) in December, 2006, a group of managers of successful Data Governance programs reached a startling consensus: They agreed that Data Governance is actually somewhere between 80 and 95% communications!

How can this be? They said (and Data Governance Institute consultants agree) that the actual crafting of rules and implementing of governance controls take relatively little time. What takes the bulk of time is working with Data Stakeholders to understand options, to reach consensus, to translate one group’s position to language another can understand, to facilitate decision-making sessions, and to report status and progress.

In short, these working professionals concluded, it is the ability of a Data Governance worker to communicate with stakeholders and stewards that makes a Data Governance program successful.

Data Governance workers need to know how to create Communication Plans. They need to be able to create effective communication pieces: Elevator Speeches, Impact Statements, Presentations, Governance Status Reports, Stakeholder emails, and more.

 

I found a few short clips on these skills to share with everyone. I hope you’ll enjoy them.

Film clips from Videojug:

How to remember people’s names:
http://www.videojug.com/film/how-to-remember-peoples-names

How to admit you were wrong and not lose face:
http://www.videojug.com/film/how-to-admit-you-were-wrong-and-not-lose-face

How can i look more confident?:
http://www.videojug.com/film/how-can-i-look-more-confident

How to apologize:
http://www.videojug.com/film/how-to-apologise

How to stop laughing at an inappropriate time:
http://www.videojug.com/film/how-to-stop-laughing-at-an-inappropriate-time 

 

 Next:  Dealing with Politics

 

 Image courtesy of jscreationzs at FreeDigitalPhotos.net

About Gwen Thomas

Currently the Corporate Data Advocate at the World Bank Group's private sector arm (IFC, The International Finance Corporation), Gwen Thomas is the Founder of The Data Governance Institute and primary author of the DGI Data Governance Framework. Gwen has personally helped build Data Governance programs at the Federal Reserve System, Sallie Mae, Disney World, NDCHealth/Wolters Kluwer, American Express, Washington Mutual Bank (WaMu), Minnesota Pollution Control Agency, Wachovia Bank, Coors, and others. Gwen frequently presents at industry events and contributes to IT and business publications. She is the author of the book Alpha Males and Data Disasters: The Case for Data Governance.